CleVer Cookie Policy

(date of last revision: April 2019)

This Cookie Policy (“Policy”) applies to the Platform, as defined below, which is operated or controlled by CleVerHP LLC (“CleVer”). Please note that the processing of your personal data in connection with cookies, and for other purposes, is governed by our Privacy Policy.

This Policy applies to the CleVer Family website, https://cleverfamilyapp.com/ (along with any of their sub-domains, extensions, and associated domains) and the CleVer Family mobile application (website and mobile application collectively referred to as “Platform”). By using our Platform, you are accepting the practices described in this Policy.

Cookies are small text files that may be stored on your computer or other device when you visit a website. They are generally used to make websites work, to keep track of your movements within the website, to remember your login details, and so on.

There are different types of cookies, and they can be distinguished on the basis of their origin, function and lifespan. More information on all aspects of cookies can be found on www.allaboutcookies.org. Please note that CleVer has no affiliation with, and is not responsible for, this third party website.

We may use cookies to:

● distinguish between visitors;
● improve the use and the functionality of our Platform;
● tailor our Platform and products to your needs and preferences;
● process your purchase orders; and
● analyse how our Platform is used and compile anonymous and aggregate statistics.

We do not use the collected information to create visitor profiles.

Web Analysis with Google Analytics and Firebase

 

Our Platform uses Google Analytics, a web analysis service of Google Inc. (“Google”) and Firebase, an analytics service provided by Google. Google Analytics and Firebase uses cookies to help the Platform analyze how users use the Platform. The information generated by the cookie about your use of the Platform is usually transferred to a Google server in the USA and stored there.

Google will use this information to evaluate your use of the Platform, to compile reports on the Platform activities and to provide CleVer with general analytics connected with the use of our Platform. The IP address transmitted by your browser in the context of Google Analytics and Firebase is not merged with other Google data.

CleVer only obtains basic data about our users’ use of the Platform in the aggregate, such as the number of users using our Platform, our users’ general session length, geography, and device models through Google Analytics and Firebase. We use this information in order to better tailor and improve our Platform.

You may refuse the use of cookies by selecting the appropriate settings on your browser. You can prevent Google from collecting the data generated by the cookie and relating to your use of the Platform (including your IP address) and from processing this data by Google by downloading and installing the available browser plug-in. For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page. We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

Payments

 

We will use third-party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third-party payment processor who use of your personal data is governed by their own privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure handling of payment information. The payment processor we work with is:

Apple Store In-App Payments

 

The Apple privacy policy can be found at: https://www.apple.com/legal/privacy/en-ww/. Apple may provide us with general analytics regarding our users’ payment history.

Further, we may also use web beacons (or clear GIFs) and other similar technologies in addition to, or in combination with, cookies. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website or in an email and it helps us to understand the behaviour of visitors of our Platform. We tie the information gathered by clear gifs to our customers’ personally identifiable information. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. More information on web beacons can be found on http://www.allaboutcookies.org/web-beacons/. Please note that CleVer has no affiliation with, and is not responsible for, this third party website.

Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the ‘help’ button (or similar) on your browser to learn more about how you can do this.

Disabling cookies may impact your experience on our Platform.

If you use different devices to access our Platform, you will need to ensure that each browser of each device is set to your cookie preference.

More information on how to manage cookies is available from: http://www.allaboutcookies.org/manage-cookies/. Please note that CleVer has no affiliation with, and is not responsible for, this third party website.

In addition, you may opt-out from cookies by visiting the following websites and selecting which company cookies you would like to opt-out from: http://www.aboutads.info/choices/#completed and http://www.youronlinechoices.com/.
Please note that CleVer has no affiliation with, and is not responsible for, these third party websites.

Hopefully this policy has clarified things for you, and, as was previously mentioned, if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our Platform. However if you are still looking for more information, feel free to contact us via ask@cleverfamilyapp.com.